No insurance... again..

So once again, we do not have insurance STILL.. I called before I sent the fax to All Kids just to make sure I had everything, since that was what kept stopping us from getting it all done last time. I didnt. I need a Certificate of Creditable Coverage from my former crappy insurance. I should have known that, and should have had it. But I didn't know, and didn't keep it. It seems like such a simple fix, call the previous insurer and ask them to fax me a copy. Except when we called they said the fax could take up to 10 days to get. REALLY??? A fax?? Apparently its some internal department, which they say has no phone so they can't call and ask them to do it now. They can only send a request for them to do it. That was on Friday. I called back a few hours later and spoke to someone else and explained the situation to them, they said they would mark it urgent and we would have it by the end of the day. We did not. So Monday I called back, spoke to someone else, who said the same thing. Again, we did not. So I called back Monday afternoon and spoke to someone else who informed me that even when its marked Urgent, it can still take up to 48 hours. And because they have no way of calling them, they can't get them to hurry. All they can do is send the request, but they have no idea when they will see it.... I don't really believe this, do they expect me to?? So, once again we have missed our evaluation appointment. Caleb's medicine will run out in 10 days, and we can not afford both an eval and the medicine. I mean we are talking like 500$ out of pocket. We just simply don't have that. As I am typing this, I am thinking about what I can sell to come up with it if we need to... its ridiculous that it has come to that though. Its so overwhelming and frustrating... here we are, playing the waiting game, AGAIN.